Shipping

We do not ship to PO boxes or landing companies as our packages require a signature from the recipient. If the delivery fails and the package is returned via the postal service, the recipient will have a $25 CAD re-stocking fee deducted from their total refund amount.


All orders are shipped on business days between 9:00am to 5:00pm EST in our branded boxes or soft pouch slips. Shipping times vary depending on location and the shipping method selected at the time of purchase.


All in-stock orders are shipped out within 1 to 2 business days (excluding holiday periods). Items on pre-order or back-order will ship upon completion in manufacturing.

 

FOR OUR CANADIAN FRIENDS:

• Orders ship via Canada Post or UPS.
• FREE standard shipping
• $35 CAD express shipping

    FOR OUR AMERICAN FRIENDS:

    • Orders ship via USPS, UPS or DHL.
    • FREE standard shipping
    • $35 CAD express shipping

      FOR OUR INTERNATIONAL FRIENDS:

      • Orders ship via DHL or UPS
      • $50 CAD standard shipping
      • $100 CAD express shipping

         

        PLEASE NOTE THE FOLLOWING:

        • All duties/sales taxes for purchases to North America and Europe are included upon checkout.
        • Orders outside of North America and Europe are responsible for covering any duties/taxes related to their order.
        • Wully Outerwear is not liable for customs clearance fees in your country nor are we liable for holding times of packages by customs.  
        • Wully Outerwear is not responsible for notifications by postal authority for packages awaiting payment of customs, duties, & taxes potentially causing delays. 

           

          Note to our Canadian friends–Depending on your province or territory, you will pay the following tax:

          Province/ Territory

          Type

          GST (%)

          PST (%)

          Total tax rate (%)

          Alberta

          GST

          5

          5

          British Columbia

          GST + PST

          5

          7

          12

          Manitoba

          GST + PST

          5

          8

          13

          New Brunswick

          GST + HST

          5

          10

          15

          Newfoundland & Labrador

          GST + PST

          5

          10

          15

          Northwest Territories

          GST

          5

          5

          Nova Scotia

          GST + HST

          5

          10

          15

          Nunavut

          GST

          5

          5

          Ontario

          GST + HST

          5

          8

          13

          Prince Edward Island

          GST + HST

          5

          10

          15

          Quebec

          GST + HST

          5

          9.9975

          14.975

          Saskatchewan

          GST + PST

          5

          6

          11

          Yukon

          GST

          5

          5

           

          Note to our American friends: Because our products are fully made in Canada and in accordance with NAFTA, please enjoy our tax-free pricing.

          __________________________________________

          If you have any questions, don’t hesitate to contact our Customer Care team at support@wullyouterwear.com.

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